911 Procedures


Dial 911 and provide the following information:

1. Nature of Emergency.

2. Location:

  • Building Name
  • Building Address
  • Phone #
  • Room #

3. Do NOT hang up as additional information may be needed.

4. Contact Campus Security at 250-807-8111 to provided details. Campus Security will attend to support and guide first responders to your location.


Examples of when to call 911:

  • An event that involves an immediate threat to a person or property¬†(e.g. bomb threat, attack, gunshot, fire, car accident, major hazmat)
  • Medical emergency (e.g. fall, head trauma, severe burn, uncontrollable bleeding, persistent or sudden chest pain, breathing emergency, severely altered level of consciousness)
  • A serious crime that is in progress or that has just occurred¬†(e.g. sexual assault, robbery, fight, break and enter (if there is a suspect on scene) or a report of an impaired driver)

Is it an emergency?

Err on the side of caution. If it feels like an emergency call Campus Security or 911.